Terms of Service
These terms govern your use of Vinabase, the no-code database for teams, at vinabase.app and app.vinabase.app. By creating an account or using the service you agree to them. Vinabase is operated by Thanh Thai Doan (“we”, “us”).
1. Your account
You must give accurate information when you sign up and keep your password safe. You are responsible for everything done with your account. If you sign up on behalf of an organization, you confirm that you may bind it to these terms. You must be at least 16 years old to use Vinabase.
2. Your content
The data, files and other content you put into Vinabase stay yours. You give us only the rights we need to host, back up, process and display that content to provide the service to you and to the people you share it with. You are responsible for having the right to store the content you upload.
3. Acceptable use
You agree not to:
- break the law or infringe the rights of others;
- upload malware or try to break into Vinabase or other accounts;
- send spam or unsolicited messages through forms or automations;
- overload the service, scrape it, or get around plan limits or security measures;
- resell the service without our written agreement.
We may suspend accounts that break these rules, and will tell you why unless the law or safety prevents it.
4. Plans, billing and refunds
Vinabase has a free plan and paid plans. Paid plans are billed in advance, per seat, monthly or yearly, and renew automatically until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, handles payments, invoices and sales tax, and provides all customer service inquiries and handles returns. You can cancel at any time from the billing settings; the plan then stays active until the end of the paid period. If you are not happy with a paid plan, ask for a refund within 14 days of the first payment and we will give it.
When a plan ends or is downgraded, your data is kept, but you may no longer be able to add to it beyond the limits of the free plan.
5. AI features
Some features send the content you choose to AI providers to generate answers, formulas or summaries. AI output can be wrong; check it before relying on it. We do not let AI providers train their models on your content.
6. Availability and changes
We work to keep Vinabase available and your data safe, but the service is provided "as is", without warranties of any kind, to the extent the law allows. We may change or remove features; we will give reasonable notice before removing a feature you pay for.
7. Liability
To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or data, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
8. Ending your use
You can delete your account at any time. We may end these terms if you seriously break them. After an account is deleted, its data is removed from our systems within 30 days and from backups within 90 days.
9. Changes to these terms
We may update these terms. We will tell you about important changes by email or in the app at least 30 days before they apply. Using Vinabase after that means you accept the new terms.
10. Contact
Questions about these terms: hello@vinabase.app.